Tight Labor Market Leaves Delivery Companies Understaffed
As companies brought in extra workers ahead of the holiday season, many delivery companies failed to meet their hiring goals. That could be bad news for shoppers anxiously awaiting those holiday packages.
Meanwhile, major retailers are for the most part well-staffed, as they were able to offer more competitive wages and perks to prospective employees. Smaller stores have more trouble competing for holiday workers.
“Understaffing is absolutely a problem going into the holidays,” says Mathieu Stevenson, CEO of Snagajob, an online job site. One package delivery company he would not name still needs about 10,000 drivers, he says.