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Demise of Traditional Retail? More Like Golden Age, Analyst Says

retail industry
Photo Credit: Jim via Flickr cc

Many people would argue that the rise of e-commerce means the fall of traditional retail. But Chen Zhang, chief technology officer at JD.com, argues that technology means the future for traditional retail is actually bright. Brick-and-mortar retailers have far better insight into their customers and their stores, as well as an arsenal of new tools to continually improve the customer experience.

This transformation can be looked at from three angles: smart consumption, smart supply chain and smart logistics.

Read more at TechCrunch.