Amazon May Have Bitten Off More Than It Can Chew in Push to Deliver Its Own Packages
According to reports from Amazon employees, the online retail giant may be scaling its delivery services too quickly for its own good. Workers describe a system in which speedy delivery and volume are prioritized over safety and procedure. While Amazon disputes some of the reports, stories continue to surface of procedures ignored and standards compromised in order to deliver more packages more quickly.
Amazon’s quick ramp-up of its last-mile delivery program echoes a common way of doing business in the tech sector: grow to a large scale quickly, before figuring out the details, in order to box out potential competitors or gain other advantages.